Shipping policy

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a shipping confirmation email with tracking information once your order has been dispatched.

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Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location.

Estimated delivery times:

• Domestic:  10-14 business days

• International: 14-18 business days

Delivery times are estimates and cannot be guaranteed.

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Order Tracking

All orders include tracking where available. You will receive a tracking link via email once your order ships.

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Customs, Duties & Taxes (International Orders)

International customers are responsible for any customs charges, duties, or taxes that may apply in their country.

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Missing or Delayed Orders

If your order appears delayed or missing, please contact the courier with your tracking number.
If you still need help, email us at toke.apprl@gmail.com and we’ll assist you.

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